You can customize your ad at any time. This applies both for active and inactive ads. To adjust your ad, log in to your account, then click on the link "Edit Ad". Make the desired changes. Complete the process by clicking "Save Ad". If you encounter problems when adjusting your ad, please contact our support team.
11. Where can I view the statistics for my advertisement?
Log in to your user account. You will now be able to see the total number of visitors. Click on "Statistics" to view the visitor diagram for the last 30 days. Move your mouse over each date to see the number of visitors on that day.
13. I bought an ad for 90 days, but sold my boat within the first week. Is it possible to get a rebate for the ad?
As stated in our Terms and Conditions, there is no refund of fees once they have been collected. Premature cancellation of the display in no way constitutes a withdrawal from the contract, since [ URL ] has already produced its promised performance once an advertisement is published on the servers of [ URL ].
17. Why is my ad no longer online, even though I've just selected a selling option?
The sales options can only be booked for the duration of your ad. If the current term is less than 30 days, the sales option is only activated for this remaining term. However, you can extend the ad runtime at any time, which will also extend the sales option for your ad.
18. I have selected the payment method "per invoice", but so far have not received an invoice. Why?
If you have requested the invoice via email, please ensure that your email address has no typos, that your email inbox is not overfilled, or that the invoice has not landed in your SPAM folder.
It may take several days for invoice delivery via post. If after 7 business days you have not received your invoice, please check to see if your delivery address is written correctly.
You can always access your invoices through your user account. Log in to your account to boat24.com. Click on the link "invoices" to see an overview of your invoices. Here you can also view your current payment status.
All standard fields are automatically translated into all languages that we offer. The only exception is the "remarks" field, which is not translated. If you have additional comments about your ad, we encourage you to display this in English.
Your ad will be translated automatically and appears on all country-specific pages, on all domains we operate. boat24.com, boot24.at, barca24.it, bateau24.fr, barco24.es, barco24.pt, boat24.nl, boat24.be, boat24.be, boat24.dk, boat24.se, etc
23. Can I change the category of my ad afterwards?
Each category contains different parameters that are only displayed in this category. A subsequent modification of the category would have the effect that these parameters no longer apply to the inserted object. Since the search is predominantly carried out via the parameters, an advertisement can no longer be unambiguously assigned and can no longer be found by potential buyers. In addition, each ad will have its own identification number when it is created. Using this ID, the entire data is stored, linked and transmitted on our servers. For these reasons it is not possible to change the category later. A corresponding note can also be found in our terms and conditions, item 7 and in our terms of insertion. If you have chosen an incorrect category, please contact support.